Privacy Policy

Last updated: 20 June 2026

ArtTern respects your privacy and is committed to protecting your personal data in accordance with applicable data protection laws, including the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data, where applicable.

1. Information We Collect

We may collect the following information when you register, submit a listing, contact us, or use our website:

  • Name, artist name, business name, and profile information
  • Email address, phone number, WhatsApp number, and social media links
  • Biography, artist statement, portfolio images, videos, CV, exhibition history, and related public profile information
  • Payment and billing information where applicable
  • Technical information such as IP address, browser type, device information, cookies, and website usage data

2. How We Use Your Information

We use your information to:

  • Create and manage artist, gallery, event, supplier, or organisation listings
  • Display approved public profile information on ArtTern
  • Communicate with you about your account, listing, payments, updates, and support requests
  • Improve our platform, user experience, marketing, and services
  • Prevent fraud, misuse, illegal activity, impersonation, and security risks
  • Comply with applicable legal and regulatory obligations

3. Public Listings

Information submitted for a public listing may be displayed publicly on ArtTern, including name, profile image, biography, artwork images, location, website, social media links, and contact details if provided by you.

4. Legal Basis for Processing

We process personal data based on your consent, the performance of a contract, legitimate business interests, and compliance with applicable legal obligations.

5. Sharing of Information

We do not sell your personal data. We may share information with trusted service providers such as hosting providers, payment processors, analytics tools, email services, and technical partners where necessary to operate the website.

6. International Data Transfers

Some service providers may store or process data outside the United Arab Emirates. By using ArtTern, you acknowledge that your information may be transferred, stored, and processed internationally where permitted by applicable law.

7. Data Retention

We retain personal data only for as long as necessary for the purposes described in this policy, unless a longer retention period is required by law, dispute resolution, accounting, security, or legitimate business purposes.

8. Your Rights

Subject to applicable law, you may request access to your personal data, correction, deletion, restriction of processing, withdrawal of consent, objection to processing, or data portability.

9. Security

We take reasonable technical and organisational measures to protect personal data. However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.

10. Third-Party Links

ArtTern may contain links to third-party websites, social media platforms, galleries, event pages, or external services. We are not responsible for the privacy practices, content, or security of third-party websites.

11. Children

ArtTern is not intended for children under the age of 18 without the consent and supervision of a parent or legal guardian.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the website after any changes means you accept the updated policy.

13. Contact

For privacy-related requests, please contact us at: [Insert Email Address]