Last Updated: 20 June 2026
ArtTern provides digital services, online directory listings, memberships, promotional opportunities, featured placements, advertising services, and other digital products. Due to the nature of these services, all purchases made through ArtTern are generally final and non-refundable.
1. Digital Services
By purchasing a listing package, membership, promotional service, advertising placement, featured listing, or any other digital service offered by ArtTern, you acknowledge and agree that the service begins immediately upon payment, activation, review, publication, scheduling, or processing.
Because these services are digital in nature and cannot be returned, refunds are generally not available.
2. No Refund Policy
All payments made to ArtTern are final. No refunds, credits, or exchanges shall be provided for:
- Change of mind
- Failure to use a purchased service
- Lack of expected results
- Lack of sales, commissions, leads, inquiries, visitors, followers, or exposure
- Dissatisfaction with business outcomes
- User errors during registration or submission
- Incorrect information provided by the user
- Failure to read package descriptions, features, or limitations before purchase
- Removal of a listing due to violation of our policies
- Suspension or termination of an account due to policy violations
3. Marketing Disclaimer
ArtTern is a marketing, visibility, directory, and promotional platform.
Payment for a listing, membership, featured placement, promotional campaign, advertisement, or any other service does not guarantee:
- Artwork sales
- Commissions
- Gallery representation
- Exhibition opportunities
- Media coverage
- Business partnerships
- Website traffic
- Search engine rankings
- Social media growth
- Any specific commercial, financial, artistic, or professional outcome
4. Listing Approval and Removal
ArtTern reserves the right to review, approve, reject, edit, suspend, remove, or refuse any listing, content, profile, image, event, or submission that violates our Terms & Conditions, Content Policy, applicable laws, intellectual property rights, or platform standards.
Where a listing is rejected or removed due to a violation of our policies, no refund shall be due.
5. User Responsibility
The user is solely responsible for ensuring that all submitted content, images, descriptions, contact information, artwork details, and other materials are accurate, lawful, complete, and suitable before purchase and submission.
ArtTern shall not be responsible for losses arising from inaccurate, incomplete, misleading, or outdated information submitted by users.
6. Exceptional Circumstances
ArtTern may, at its sole discretion, review requests relating to duplicate payments, verified billing errors, or technical issues directly caused by ArtTern that prevent delivery of the purchased service.
Any refund, credit, replacement service, or alternative solution provided in such circumstances shall be entirely at ArtTern’s discretion and shall not create any obligation to provide refunds in future cases.
7. Chargebacks and Payment Disputes
Users agree to contact ArtTern before initiating any chargeback, payment dispute, or claim with a payment provider.
Where a chargeback is determined to be fraudulent, abusive, or unjustified, ArtTern reserves the right to suspend or terminate the user’s account, remove listings and content, recover outstanding fees and costs, and take legal action where permitted by applicable law.
8. Cancellation of Services
Users may cancel future renewals of subscriptions or memberships at any time. Cancellation of future renewals does not entitle the user to a refund of fees already paid.
Any active listing, membership, or service shall remain available until the end of the applicable paid period unless removed in accordance with our policies.
9. Limitation of Liability
To the maximum extent permitted by applicable law, ArtTern shall not be liable for any direct, indirect, incidental, consequential, special, reputational, financial, commercial, or business losses arising from the purchase or use of any listing package, membership, promotional service, advertisement, featured placement, or other service provided through the platform.
10. Contact
For billing-related inquiries, please contact:
info@arttern.com